The following appears on Bloomberg.com

By Justin Fox – Two years ago, my family bought a new iMac and a $149.95 Epson printer-scanner to go along with it. After about a year, the printer started depositing splotches of ink where none was needed and leaving blank spots where the ink was supposed to be. For a while, running the printer’s various maintenance routines was enough to clean things up, but over the past few months it had become impossible to print anything presentable.

So we started looking for a replacement. Taking the old printer in to get fixed never really crossed our minds, given that one can buy a new one that does more for less money. We got an HP Envy 7640 from Best Buy for $124.99 (plus $11.09 sales tax, but with free shipping). It arrived at our apartment the day after I ordered it online. It was easy to set up, and it prints beautifully — so far, at least.

When I tried scanning something, though, it didn’t work. The computer and the scanner could not seem to find a way to connect. I found some troubleshooting suggestions on HP’s website, which involved turning things off and turning them back on again, uninstalling software and reinstalling it, and downloading some new software. I did all those things. Still no luck.


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