The Mercy Clinical Laboratory implemented DocuWare in order to better manage lab orders. The results are all positive. The Lab reduced the time-to-bill by one day increasing its billing capacity by $210,000 per day.
These new efficiencies reduced the backlog of lab orders to bill by half and gave the staff the ability to answer questions about an order instantaneously. Digital information is now shared with other departments to improve patient care and the Lab’s bottom line.