Did you know that: “$41 billion is lost by U.S. companies each year due to poor customer service (InsightSquared)”? In fact, “82% of consumers have stopped doing business with a company because of bad customer service (Zendesk).” No business owner plans to lose customers, but failure to make a plan for consistently supporting your customers can come back to bite you at the end of the year through lost sales and lost clients.
That is why Clover Imaging Group (CIG) created TechLink 2.0. We wanted to give you the ability to provide faster response times to product related issues and really offer an extraordinary experience to satisfy and delight your customers.
Here are six ways that TechLink 2.0 can help you provide faster response times and power up your dealership:
- CERTIFIED PRINTER REPAIR TRAINING: the industry’s most respected, comprehensive line of training programs, both onsite and online.
Click here to read the rest
