By Thomas Schneck – IT departments are constantly under siege by demands from “the business.” They usually run something like this:

“We want a mobile app!” (Translation: we’re connected to the business through a range of mobile devices and our productivity can’t suffer.)

“Why will it take so long?” (Translation: in a world of user-friendly apps and electronics where things just work, why does this kind of software take forever just to turn on?)

“Put our project first!” (Translation: we have scope, budget and executive approval and our project will make a big difference for the company.)

“That’s not it! … Change it!” (Translation: shifting scope is part of changing goals and executive direction, and we need to move quickly to adapt.)

“We found our own solution!” (Translation: we don’t need to go through a complicated procurement process ,we found a cloud solution that just needs a credit card to start right now.)


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