By Scott Robinson, Software Support Specialist, Print Audit

We are pleased to announce the release of Facilities Manager 3.9.0 — featuring a variety of enhancements, including a new Device Inventory report.  The Device Inventory report allows dealers to generate an XML file that provides device and customer/site details along with the latest scan data for meters and consumables.

Device Details – includes the following 12 fields:

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Customer/Site Details – includes Customer Name, Customer Id, Site Name and Site ID.

Meters – includes both regular and extended Meter types.

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Available meters (where supported by the device MIB) are:

PrintMono, PrintColor, CopierMono, CopierColor, FaxTotal, LargePaper,StaplesUsed,  DuplexedPages, PagesPrintedFromDeviceLocalStorageTotal, PagesPrintedFromDeviceLocalStorageColor, PagesPrintedFromDeviceLocalStorageMono, ScanTotal, LifeTotal,LifeMono, LifeColor, PrintTotal, CopierTotal, ScanMono, ScanColor, CMYDevelopment, KDevelopment, SmallMono, SmallColor, LargeMono,LargeColor, BillingLevel1, BillingLevel2, BillingLevel3, Total2, TotalMono2, TotalColor2, Other

Consumables – includes standard (CMYK) toners and non-toner consumables.

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Available Consumable types (where supported by the device MIB) are:

BlackToner, CyanToner, MagentaToner, YellowToner, WasteToner, OtherToner, Paper, Fuser, Staples, MaintenanceKit, PhotoConductor, TransferKit, Developer, CoronaWire, FuserOil, FuserOilWick, FuserCleaningPad, FuserOiler, CleanerUnit, DrumKit, Belt, DocumentFeeder, OtherConsumable

Please see the notes below for full details on what is included in Facilities Manager 3.9.0:

    • Alerting – Added the option to specify the timezone when configuring daily alert notifications.
    • Alerting – Fixed issue with daily alert notifications being delivered one hour late, due to daylight savings time changes.
    • Alerting – Added to the alerting summary notification XML, the Device Firmware Date, Version, Alert ID, and alert profile information (ID and name).
    • Alerting – Added alert notification status information (Notification status, date/time and notification method) to the Active Alerts and Alert History pages.
    • General – Improved toner days remaining calculations to provide more accurate rundown dates for devices that first report “OK” when toners are full, but then switch to percentages.
    • Reporting – Added a new Customer Contact Info report which produces a report containing contact information for Customers and Sites.
    • Reporting – Added a new Device Inventory XML export, which provides general device information and the most recent scan data for devices.
    • Toner change – Improved toner change detection for HP devices reporting 100% in Low toner state.
    • Toner change – Improved toner change detection to ignore toner change events if the serial number of a cartridge does not change.