Activities That Build Culture

By Jeff Gau, Marco CEO – All organizations have a culture, whether they’re intentionally creating it or not. Is yours as good as you want it to be? I feel we’ve had a strong culture at Marco for decades, but as our company has grown, keeping it that way has become much more intentional.

Here’s a look at a couple new practices that are gaining traction for us:

  • Book Club
    The response exceeded our expectations. After launching in May, we scheduled and filled 100 sessions through September with ease. The biggest win is that we engaged employees across 19 of our locations in just a few months.
  • Traveling Ice Cream
    Sometimes it’s the corny things that make an impact. This summer we decided to surprise customers by showing up at their offices with root beer floats and ice cream sundaes. While it may seem soft, it has left a lasting impression.

See what else is working

Questions to Ask to Evaluate Your Dealership’s Buyers