Quocirca’s 2018 MPS Landscape Report reveals that in order to differentiate in a mature market, MPS providers must capitalise on opportunities in IoT, security and analytics.
By Louella Fernandes – Managed print services (MPS) continues to offer fundamental growth opportunities for print manufacturers and their partners. However, market maturity means that MPS providers must look for new opportunities to differentiate and build competitive advantage.
With MPS increasingly positioned as an enabler for digital transformation, most providers now offer a broad service and solutions portfolio to help drive workplace productivity and efficiency. As the core services of MPS continue to mature, traditional MPS providers must improve their offerings and deepen their competencies in areas such as the Internet of Things (IoT), managed security and analytics. This will enable them to increase their level influence within client organisations and enhance their credentials as digital transformation partners.