Leading office technology and solutions provider expands portfolio to include Managed Voice services
Ramsey, N.J. – October 26, 2017 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leader in technology and IT services, today debuted its Managed Voice service offering as part of its All Covered IT Services portfolio. This announcement comes on the heels of the company’s acquisition of Indiana-based TLS.NET, a Managed IT Services company that specializes in voice, cloud and IT solutions.
The new Managed Voice service transforms how businesses communicate and collaborate via one platform, one bill, and one point of contact for their telecommunication needs. Additionally, it offers greater flexibility, lower maintenance and increased features over traditional phone lines at a reduced cost.
The All Covered Managed Voice portfolio includes SIP Trunking and Hosted Private Branch Exchange (PBX) services to account for various telecommunication needs. SIP Trunking is a cost-effective alternative for customers looking to keep their current phone system. Hosted PBX, on the other hand, helps businesses move their voice technology to the cloud for greater scalability and flexibility via customized, advanced features that require minimal maintenance.
The new solution is compatible with a wide range of phone services and can be tailored for distinct customer needs – an important feature in Konica Minolta’s mission to create greater value for all customers around the globe.
“We’re very happy to introduce Managed Voice to existing and new customers nationwide leveraging the expertise of an industry veteran like TLS.NET,” said Todd Croteau, President of All Covered. “All Covered is a trusted Managed IT services partner among businesses and now we’re proud to enhance our portfolio with Managed Voice, a core asset in our Workplace of the FutureTM portfolio.”
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future™ (www.reshapework.com). With our comprehensive portfolio, we deliver solutions to leverage mobility, cloud services, and optimize business processes with workflow automation. Our All Covered IT Services division offers a range of IT strategy, support, and network security solutions across all verticals. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 10 consecutive years and is proud to be ranked on the Forbes 2017 America’s Best Employers list. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for five years in a row. We partner with our customers to give shape to ideas and work to bring value to our society. Follow Konica Minolta on Facebook, YouTube, and Twitter @KonicaMinoltaUS.