The following appears on quocirca.com
Digital overload from video collaboration
By Louella Fernandes – The pandemic has created a surge of both personal and professional video conferencing. Zoom has seen use of its platform skyrocket as a result of the overnight shift to home working. According to CNBC, Zoom averaged 148.4 million monthly active users in the second quarter of 2020, an increase of 4,700% year on year. Zoom’s Q2 revenue (ending 31 July 2020) is more than double Q1 at £663.5 million, growing 355% compared to the same period in 2019. With many companies allowing their employees to work from home indefinitely, the use of virtual collaboration is here for the foreseeable future.
While the use of video collaboration platforms such as Zoom, Slack and Microsoft Teams have become integral to connecting today’s remote workforce, many are experiencing digital overload or ‘zoom-fatigue’.