By Joan Honig, DocuWare – IT departments are constantly under siege by demands that are driven by business needs and put forward without consideration of available resources. They usually run something like this:
“We want a mobile app!” (Translation: We’re connected to our workplace through a range of mobile devices and our productivity can’t suffer.)
“Why will it take so long?” (Translation: In a world of user-friendly apps and electronics where things just work, why does this kind of software take forever just to turn on?)
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SOURCE DocuWare
