Technology Innovation at First Seems Optional. And Then It’s Not

By John Mancini – All of the press commentary about the tenth anniversary of the iPhone has me thinking about my personal adoption of technology innovation. For me, it seems like a technology can go from “nice-to-have” to “absolutely essential” in a nanosecond, sometimes without me even noticing it.

There was a quaint time when my purchases on Amazon were few and far between, mostly electronic gadgets and gizmos that I didn’t want my wife to know about. In 2009, our total family Amazon purchases amounted to eight orders totaling $1,084.81. In 2016, freed from the tyranny of shipping costs by Amazon Prime, we had 78 orders totaling $3,065.10. We routinely entrust the purchase of such mundane items as paper towels to Amazon.


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