By Glenn Mathis, Konica Minolta – Automation and Innovation. At first glance, these two words referenced in the same sentence could understandably be seen by some as a paradox. The irony is that one can create capacity for the other. The challenge lies in the inability of some businesses to leverage the newly-found free time created by automation into innovation. And that innovation comes in many forms; from more face time with clients to developing new products and business solutions.
Not every office process needs to be automated. The best candidates for automation are redundant processes that require a significant amount of time and are resource intensive. Contract filing, employee onboarding, travel expense reimbursement, and authorizing PTO requests are good candidates for automation. The time and resources saved can be leveraged to perform tasks that require a higher degree of thinking, problem solving, and innovation.
Within All Covered, the IT service division of Konica Minolta, our mantra is to review every task and determine if it adds value. If it’s a chore, automate it! Automation and scripting (coding) coupled with AI is known as Intelligent Automation and that combination is how you truly maximize efficiency.
