What’s Your Service to Hardware Ratio?

By Jeff Gau, Marco CEOHow well is your business positioned for 2019? One of the key elements that drive a copier dealer’s valuation is its service to hardware composition.

Today, service trumps hardware.

Not that long ago it was common for businesses to sell more hardware than service. While that is still the case, the most valuable companies provide more service than sell product.

Not all revenue is created equal. Service has a higher propensity to be contracted, which is a better form of revenue. It provides a recurring revenue stream that can build higher predictability and customer satisfaction into your business model.


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