Service Management
We train your team to manage themselves, by teaching them how to generate and read reports, how to set challenging but achievable goals, and, most importantly, how to lead!
Key Performance Indicators
We compare industry standards to current operations to identify hidden strengths and opportunities for your team to maximize productivity while reducing costs and turnover. We give your existing team a clear path to success, reducing stress while raising productivity.
Leading for Success
By coaching your team on industry best practices, and by reporting weekly metrics, we are able to develop your service team to take ownership of their own performance. We train on proven service techniques and the latest tips-and-tricks for your Service Tracking software.
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SOURCE NEXERA