By Joan Honig, DocuWare – Email boxes are more than a communication vehicle, they are also a repository of critical business information. But emails tend to be informal and that tricks us into thinking that they don’t need to be archived and searchable, though some emails need to be retained for compliance.

How many times have you scrolled through your inbox or sent mail box looking unsuccessfully for important email correspondence or attachments that you forgot to save?

Some of us also make the mistake of using an email inbox as a to-do list. With email management software, you can set up rules so that emails are automatically put in a task list or archived along with related documents.

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