We are all on board with automating what can be automated when it makes sense, don’t we?
- RMM tools in IT, informing us when a servers’ performance is not what it should be, so we don’t find out when it’s too late
- DCA’s (Data collection Agents) to receive meters and clicks to automate billing from printers and MFPs.
- Chips in toner cartridges telling you when the next delivery is needed
- Self-diagnosing equipment that informs the service department that a device is broken or faulty
iOT is predicted to link 50 Billion devices by 2024, automating a lot of the data flows needed in business.
Will this solve all the problems? What about the device-user himself?