Field engineers and technicians are accountable for first-call effectiveness. Thousands of boards repaired by Hytec are installed in equipment throughout North America every month. Hytec was built on the quality of its repairs and technical capabilities.
All repaired boards are functionally live tested, and must pass stringent internal quality standards before leaving our facility. Hytec’s process-driven quality management system ensures consistency, reliability, and peace-of-mind at your client’s site.
Hytec can help improve your first-call effectiveness by:
- Helping your field engineer determine which board (if any) is defective on the initial service call