It should be obvious that prospective job candidates need to prepare for interviews. What might be less obvious is that it’s equally important for employers to be adequately prepared.
Even though it’s useful to verify information provided on a candidate’s application or resume as part of an interview, employers may be better served preparing interview questions that shed light and insight beyond the applicant’s professional persona as presented on paper.
“One competitive edge an employer has today is matching the right employee to their company culture and customer base. In other words, being able to hire an employee who can seamlessly take the company philosophy and policies and apply them to their day-to-day customer interactions. One way to match the best applicant to the company is using behavior-based interview questions,” said Sylvia Iglesias, Paychex human resources consultant.