By Lisa Graham, Xerox – Every customer loves to find easier and less expensive ways to get the job done, and channel partners are the ones who make that happen.

Many channel partners are reporting that their small and medium-sized business customers are coping with a growing challenge as the Internet of Things increasingly connects them with customers and colleagues around the world: the need to translate critical documents. It’s a costly process that is opening the door to new sales opportunities for channel partners.

Customers who are currently paying per word for translation services can spend between $500 and $600 to translate a 2000 word document. Paying per page can run about $100 per page. For customers who need to translate a 50-page document – say, a contract or a medical record – those costs can add up quickly, and the process is often slow, costing time as well as money.


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