Managed Service Providers are in high demand due to the many important and disruptive services they offer. The “as a service” and cloud migration trend is causing companies to face a multitude of complex decisions on how to mix and manage their legacy systems with today’s technology.
In addition, competitive pressure from others transitioning into MSPs will require new offerings to protect their market share.
Many MSPs have avoided selling telephone service and equipment due to the different challenges this segment presents. However, this tremendous recurring revenue opportunity will protect them against revenue loss and commoditization of many of their core services.