Our Survey into SMBs Identified The Top 5 IT Issues They Face


The SMB IT pain-point survey for Konica Minolta was conducted in partnership with Opinium, and targeted 200 SMB senior decision makers per country, across the United States, United Kingdom, France and Germany. Global highlights include the following:

IT Challenges

Although 95 percent of organizations across all markets say they are satisfied with their current IT solutions, they also report, in significant numbers, a variety of critical challenges. This includes:

  • Hardware not working (27%)
  • Admin IT problems (24%)
  • Outdated software (24%)
  • Poor internet connectivity (20%)
  • Security risks (23%)
  • Servers crashing (20%)

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SOURCE All Covered / Konica Minolta

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