Yes, your peers often have the best advice for your dealership!
By Andy Slawetsky – Recently, I was on a panel at a Select Dealer Group (SDG) meeting. It was held at Torrey Pines Resort outside of San Diego, and it got me thinking about the value groups like SDG bring to the office equipment dealer channel.
SDG is a mix of dealers from all over the U.S., collectively carrying most, if not all brands marketed in our channel. The group meets a couple of times each year to discuss trends, best practices and what’s going on with the OEMs, among other things.
Imagine sitting in a room with businesses just like yours, discussing common issues and hearing how others successfully navigated these waters. Or, being able to ask your peers what their experience is with various vendors? SDG members are from non-competing markets, so dealers in the meetings feel safe sharing sensitive information without putting it in front of their rivals.
I asked David Scibetta, EVP and CIO of Copier Fax Business Technologies what he loves about SDG and he replied, “I enjoy sharing best practices with peer dealers our size [and comparing] against larger ones to see where we can improve.” Being able to compare and contrast with companies like yours can be incredibly enlightening.