Before Web to Print

Until a few years ago, Intermountain, a Salt Lake-based non-profit health system and health insurer didn’t have an in-plant. Employees could send print jobs wherever they wanted. This presented problems with tracking print spend, and control over the Intermountain brand.

As part of a broader initiative to operate efficiently, improve processes and reduce costs, Reese was asked to build a business case in 2011 to develop a consolidated print facility, otherwise known as an in-plant. Based on Reese’s study results, the design and print center (DPC) opened in October 2012. At the time, she calculated a 10-year ROI, but the savings have been so great that the in-plant is on track to deliver a five-year ROI.


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