Stop Selling Ice Cubes to Eskimos

By John Reilly, Xerox – You enjoy dinner at a restaurant. The waiter brings you your check. You examine it and return it to him along with your credit card which has a mag stripe on it and an EMV chip embedded in it.

He takes it to his terminal, swipes or inserts it and confirms your payment. The entire payment transaction handled digitally.

Then he brings you a slip of paper to sign, and a copy for you to keep.

We’re Just Not There Yet… and We May Never Be

The concept of the “paperless office” has been discussed for well over three decades, and indeed there has been progress toward it. But many maintain that there are still many valid use cases for the printed page, and it is likely that there always will be.


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