Canon Business Process Services Teams with Law Firm to Elevate Document Management and Office Support Services

NEW YORKApril 22, 2019 /PRNewswire/ — An AmLaw 250 law firm has been tapping Canon Business Process Services (Canon), a leading provider of managed services and technology, to provide the firm with a range of document management and litigation support services. A vital part of Canon’s mission is to enable the firm to continuously implement business process improvements that, based on innovation and technology, would help the firm better focus on what it does best: practice law.

One way Canon is fulfilling its mission is by implementing motion-activated sensors above mail/document bins to help ensure that word processing projects for time-sensitive legal documents are being retrieved and worked on much faster. The sensors register when a document is placed in a bin and immediately send an audible, blinking signal to the devices of Canon team members alerting them that a document is ready for pick up. In addition to legal documents, interoffice mail is being processed more efficiently. With these gains, fewer Canon staff members are required to manage the bins. This means not only are office support team members now spending more time on copy/print/scanning and mail management activities, but also that Canon staff are providing higher level, office concierge services to the firm’s employees.

Canon’s solution is one example of its Intelligent Office Services, a suite of solutions that enables organizations to advance such vital office activities as hoteling, conference room reservations and support, mail and print center activities and office concierge services to provide a superior experience for employees and their clients.

Learn more and read the full case history HERE. Additionally, visit the Office Support page of our website to learn more about Canon Intelligent Office Services.

About Canon Business Process Services (Canon)
Canon Business Process Services helps enable business agility and digital transformation. We accomplish these goals by applying our workforce management expertise, Six Sigma methodologies and best-in-class technology. With professionals across the US and in the Philippines, we have been named a Global Outsourcing 100 leader by IAOP for 13 straight years. Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at and follow us on Twitter @CanonBPO.

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Press Contact: Ken Neal
Canon Business Process Services © 2019

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