Powerful IT lessons from a very odd CIO

Kerrie Campbell, CIO of Flinders University in South Australia (and PaperCut client), readily describes herself as “a very odd CIO”. This surprising term belies her extraordinary knowledge.

In a recent interview with ThinkCIO, Kerrie shared three lessons she’s picked up over the years:

  1. How to make tomorrow’s tech relevant today
  2. The underrated importance of being customer-centric
  3. Always ask business what’s NOT a priority

The biggest takeaway I had from the interview was her positioning of IT in the workplace:

Increasing IT’s importance

“The success of IT in the future will depend on how we deliver constant value to the business,” she says. “You become a valued and trusted partner. Rather than some “IT” that’s done to them, we’re doing it WITH them.”


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