Kerrie Campbell, CIO of Flinders University in South Australia (and PaperCut client), readily describes herself as “a very odd CIO”. This surprising term belies her extraordinary knowledge.

In a recent interview with ThinkCIO, Kerrie shared three lessons she’s picked up over the years:

  1. How to make tomorrow’s tech relevant today
  2. The underrated importance of being customer-centric
  3. Always ask business what’s NOT a priority

The biggest takeaway I had from the interview was her positioning of IT in the workplace:

Increasing IT’s importance

“The success of IT in the future will depend on how we deliver constant value to the business,” she says. “You become a valued and trusted partner. Rather than some “IT” that’s done to them, we’re doing it WITH them.”


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