“If someone is printing out-of-date or incorrect materials, an outside vendor won’t know. We can make sure only the latest, approved versions of all documents are used.” Tami Reese, Operations Manager, Design and Print Center, Intermountain Healthcare.
Intermountain Healthcare in Salt Lake City, Utah includes 22 hospitals, 185 clinics across Utah and southern Idaho, 1,400 employed physicians and approximately 1,000,000 members in their health plan division, SelectHealth.
In 2011, using outside suppliers for their printing needs, Intermountain printed approximately 2 million black and white and 200,000 color impression a month. After making a business case for pulling the work in house, the Design and Print Center (DPC) was created in 2012 and by 2017 had doubled volumes to 4 million black and white and 400,000 color impressions monthly.
Keeping the work in house saves the organization $1.36 million annually and also means that the DPC can better perform its responsibility to maintain HIPAA and brand compliance of all printed materials.
