By Thomas Schneck, DocuWare – Traditional content and document management systems have been around for two decades. As is the case in many other areas, the achievements of these past systems influence our expectations as we think about where content management is going.

Here are six expectations I hear from users:

1. Our solutions must meet the “consumer” test – they must be as easy to learn and use as those in our everyday lives and work seamlessly on every device and in every location.
2. We want solutions with a clear cloud strategy – even if we say we’re not ready for cloud right now.

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