In both cases, these capabilities demonstrate Brother’s clear commitment to help our customers with solutions they need to improve business processes. Also, they are backed by a team of dedicated professionals focused on helping you achieve your objectives.
No matter what approach works best for your organization, we cordially invite you to partner with Brother.
Special Solutions Team (SST)
The Brother Special Solutions Team (SST) is a customer-focused program that enables Brother products to be modified to meet special requests from our clients. This approach involves a collaborative process with our field service engineers and business analysts.
The Brother SST offering is supported throughout the world. We have delivered a wide variety of solutions that have helped meet the unique needs of customers with mid-size and large device deployments.
Brother SST deployments have supported a range of customers spanning industries including healthcare, financial, retail, education and government. Some examples of prior SST requests have included:
For Solution Providers, VARS and System Integrators and clients with in-house development capability Brother can provide our BSI Kit and Interface. BSI is a web-based software development platform that enables developers to build customized solutions for select Brother devices.
Because BSI is a web services-based platform, developers can easily create customized solutions for a company’s network environment and integrate with existing workflows.
BSI may be used to control access to Brother devices. Enhanced workflow examples include: