Healthcare_bannerCraig Hospital is a world-renowned rehabilitation hospital that exclusively specializes in the neurorehabilitation and research of patients with spinal cord injury (SCI) and traumatic brain injury (TBI). The hospital prides itself on outstanding patient care with nursing staff from the best in the United States; however, continual disruption from inefficiencies in the printing environment were a growing concern for the care provider.

After attending HIMSS in 2014, the IT staff researched and selected FollowMe by Ringdale as the reliable and low maintenance print management solution. Not only did they find the solution flexible, but it was able to integrate seamlessly within the hospital’s evolving environment. FollowMe has helped improve HIPAA compliance and has made than 600 clinical staff more efficient, when working with patient care documents.

Chromebooks were introduced during the transition to a 99.9% virtual desktop environment and they were fully supported. FollowMe Mobile Printing was also implemented, providing full management, tracking and security capabilities.

With transformed staff workflows, Craig Hospital saw dramatic productivity improvements and clinical staff had more time to serve patient needs. These improvements, plus the decline in print related service tickets, are helping keep IT resources focused on innovation for their rehabilitation program.

“After seeing the solution in action, implementing FollowMe was a no-brainer. It helps us enhance patient care and safeguard patient information” Network System Engineer, Craig Hospital

Watch this short demonstration video to tour the FollowMe solution

A full technology assessment report is available at www.followme.ringdale.com


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