Who is Driving Digital Transformation in the Workplace?

CEOs and executives are increasingly leading digital change initiatives in organizations

By Chelsea Bawab, PSIGEN – Digital transformation in organizations doesn’t happen by osmosis—someone has to take the lead and steer the company toward digital change. The AIIM Industry Watch report “2017 State of Information Management” takes a look at who is actually driving digital change in the workplace.

The most obvious answer is IT professionals. After all, technology is their trade. And while 39% of the businesses surveyed by AIIM said that IT leaders are the ones pushing digital transformation in their companies, 31% of respondents actually said corporate executives are the drivers of digital change in their organizations.

According to Gartner’s 2016 CEO and Senior Business Executive Survey, many CEOs have expressed an understanding that digital business is substantial enough that they need to personally lead digital initiatives in their organizations. In fact, in recent years, there has been a significant rise in CEOs taking the reins on digital transformation.


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