June 19 2017, Gaithersburg
Maryland June 27, 2017 marks the 20th anniversary of Nauticon Office Solutions, one of the largest independent Toshiba and Xerox document technology dealers in the United States. Nauticon began operations in 1997 when Tom Cunningham and Gary Sockel met at local restaurant to work out the details of their newly formed partnership and agreed to build Nauticon based on their “Service First” approach to the copier dealer business. From a small company of only five employees to a nationally recognized supplier of quality office equipment and technology services,
Nauticon has grown significantly over the years through vigilant adherence to the “Service First” principles. Co-owner and founder, Tom Cunningham remarked: “From day one we’ve stuck to our original strategy of providing great service to our customers and a fantastic place to work for our employees. These two core values are the essence of the Nauticon Service First philosophy.” Year after year, Nauticon’s customer satisfaction scores average in the high 90th percentile thus eclipsing national averages and proving that Service First is more than just a saying.
Nauticon’s service department is the proud recipient of numerous honors including multiple Toshiba Pro Masters Awards and most recently, BEI’s Service Excellence Award. In addition to service accolades, Nauticon has been recognized by ENX Magazine with the 2015 and 2016 Elite Dealer Award in addition to Toshiba’s coveted 2016 Eastern Region Market Leadership Award.
Co-owner and founder, Gary Sockel remarked: “We would like to thank our many loyal customers for making this anniversary possible. Their support over the years has shaped us into who we are today and their confidence in our ability has sustained us. We look forward to continuing to serve our valued customers for many years to come.”
Today with nearly one-hundred awesome employees, Nauticon Office Solutions is proud to offer Toshiba’s award-winning line of innovative MFP’s in addition to light-production Xerox devices, managed IT services, and managed print services. Learn more about Nauticon at www.nauticon.com.