The following appears on tapinto.net
BREWSTER, N.Y. – Advanced Copier Technology Inc., (ACT) is turning 35 years old this summer, and it’s no accident that the business has lasted nearly four decades.
ACT’s president and founder, Sal Altavilla, says the reason for their success is the personal touch they bring to their commercial office equipment sales and service business.
“With other companies, if you call for service you get a recorded message,” Altavilla said. “When someone calls us, you get to speak to a long-standing employee. I am very proud of that. If you need help, or are dissatisfied with something, you get to speak to a person who can make a decision. We guarantee service within four hours, no matter where you are.”