The following appears on action-intel.com
In general, nothing makes a company become quiet faster than being named a defendant in a lawsuit. But the hue and cry over Canon’s recent monochrome toner cartridge litigation in the United States is almost unprecedented, with OEM partners Canon and HP using the litigation to try to strike fear in the hearts of channel players, and remanufacturers seizing on the fact that most of the accused cartridges are new-build products to promote their remanufactured cartridges as the non-infringing, safer alternative to new-build, compatible cartridges.
In such a loud environment, saying nothing can risk alienating current and potential customers. Thus, one company named in the litigation, large online reseller LD Products, is speaking out. We recently had the opportunity to hear from Christian Pepper, president of LD Products’ Channel Partner Division, about the litigation, how LD Products is responding, its view of Canon’s strategy, and the redesigned products LD will soon be bringing to market.