OFFIX RECEIVES THE 2018 CANON ATSP ACHIEVEMENT
Contact: Matteo Recanatini Phone: 703‐530‐1200 Email: firstname.lastname@example.org
[Gainesville, VA, July 8, 2019] Offix is proud to announce that it has been awarded the 2018 ATSP Award from Canon USA. This is the twelfth consecutive year that Offix receives this important award, marking the company’s ongoing commitment to excellence in customer support and continued education of its technical staff.
As a 12‐year ATSP Achievement recipient, Offix has also joined the ranks of a handful of dealers, across the country, who have been recognized for their ability to consistently maintain the certification and continue to provide outstanding service to its customers.
The Association of Technical Service Professionals (ATSP) certifies dealers across the country in their ability to provide excellent technical support and unparalleled customer service on Canon Business Imaging Systems Group products. To achieve this certification, dealers must pass a series of exams and hands‐on challenges. Only by continuing to provide a certain level of service and continued education, can a Canon dealer maintain its ATSP certification.
“The ability of Offix to maintain this standard of quality for an uninterrupted 12 consecutive years is a testament to our commitment to providing the best service,” said Steve Valenta, CEO and Founder of Offix.
Offix technicians spend hundreds of hours on education and device‐specific training, in order to qualify as an ATSP‐certified professional.
“I am proud of our technical staff for their drive to further their technical skills and provide outstanding service” said Jeff Lyons, Vice President of Sales and Marketing. “Their desire to make Offix the preferred choice for office technology in our region is one of the key ingredients that have made Offix a success for the past 20 years.”
Through its ATSP certification, Offix is able to provide its customers with the security that any Canon copier, multifunction printer, or software‐networking printing or scanning device will be installed and maintained following the most stringent standards of quality set by Canon.
About Offix – Offix is an award-winning office equipment and technology distributor and service center serving Northern Virginia, Washington DC, Maryland, Richmond and Virginia Beach/Hampton Roads. Since its inception in 1999 and with three locations, Offix has been dedicated to supplying customers with the best office equipment and technology solutions to make businesses run more efficiently. As a certified Canon, Sharp and HP dealer, Offix is proud to offer ATSP-certified technicians. Through its Service Promise, which includes uptime, response time and money back guarantees, Offix has been able to boast a 94% customer retention rate. For more information, visit Offix.com