At the recent IPMA conference in Louisville, Kentucky we released the preliminary results from the 2019 “The Next Generation Tactics and Strategies for In-Plant Service Providers” survey. The results are some of the best data for in-plants reported in decades: 81% reported they met their financial objectives last year and 60% reported they met their financial objective in the last five consecutive years.
The survey was sponsored by Canon and included over 40 questions about: traditional and value-added services, hardware and software purchase intentions, marketing and sales tactics, and issues of staffing, workflows, and metrics. The survey will remain open until 100 in-plants have taken it. Take it here.
SOURCE Rochester Software Associates