2018 Paychex Pulse of HR Survey: Top HR Challenges

Organizations continue to recognize employees as their most valuable resource. For the second year in a row of the Paychex Pulse of HR Survey, “strategic partner” was the top choice of “primary role” cited by HR leaders at small and medium-sized businesses. This aligns with what CEOs want from HR; performance leaders who understand the industry’s different perspectives and are capable of creating plans that respect individuality. Yet in this ever-increasing complex role, HR managers still have their share of formidable HR challenges.

Within these challenges, let’s explore what’s consistent, what’s new, what dropped off, and what it means to you.

Top 5 HR challenges

The five most-cited HR challenges in the 2018 Paychex Pulse of HR Survey were:

  1. Keeping up with regulations (38 percent)
  2. Tracking employees’ time (38 percent)

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