The following appears on enxmag.com
By Erik Cagle – Since the dawn of business, the salesperson has been lionized and treated in high regard, particularly when it comes to compensation. But sales alone does not contribute 100% of a company’s value proposition. After all, the relationship does conclude with the sale in a B2B setting; it is merely the beginning.
Greg Gumpright (Sharp Electronics), for one, is seeing to it that the service side of the office technology dealership receives the proper recognition it deserves.
Source ENX Magazine