From Rochester Software Associates – The Hanover Insurance Group, Inc. operates print centers in Worcester, MA and Howell, MI to create and mail documents to more than 6,000 agency locations and their customers around the country.
As a leading casualty insurance provider, Hanover prints policies and transactional documents such as bills, checks and endorsements for agents and customers. Personal line documents are usually then mailed directly to the insured while commercial line documents are mailed to agents for distribution.
A typical day sees the printing of approximately 1,200 print jobs with more than 500,000 images, so they staff their operations 20 hours a day,
SOURCE Rochester Software Associates