If these print management support issues sound familiar to you, you are not alone.

• Stability issues that drag on and on (over six months in this case)
• Issues handled in the vendors HQ office making support in remote areas time consuming
• Inability to install software remotely

[Tweet “Y Soft Customer Support Wins the Account.”]

Geotechmin, a large Bulgarian company, faced these issues with their previous print management provider. With YSoft SafeQ brought in to replace the previous system, a happy customer now has stable print services with the promised benefits of secure pull-printing. As a bonus, they are now enjoying customized scan workflows saving time and money.

Read the customer story here.

Customer cuts print costs 20% with Konica Minolta and Y Soft