This is the first article introducing each of the three in-plant panelistsfor the Print 18 “In-Plant Panel: Workflow Flossing” session that I’ll be moderating on September 30th. The panel features in-plant leaders in Healthcare, Government and Higher Education. Reducing or keeping costs low is a top priority for in-plants, yet for many, working on workflow is worse than going to the dentist. Session panelists will talk about a specific workflow project they are undertaking, share their perspective about how often and when they work on workflow, how they overcome hurdles, the process they use to improve workflow and offer their advice for other in-plants.
Introducing Lisa Stelter, Sanford Health
Lisa Stelter is the Manager, Print and Mail Services for Sanford Health in Sioux Falls, South Dakota. Stelter has more than 20 years of experience in the print/mail industry and joined the in-plant almost 13 years ago as a Graphic Designer. After leading a team of Graphic Designers, she recently transitioned to managing Sanford’s Print and Mail Services. Sanford Health is an integrated health system headquartered in the Dakotas. It is the largest, rural, not-for-profit health care system in the nation with 45 hospitals and 289 clinics in nine states and three countries. The in-plant produces patient education materials and anything printed that the organization needs for operations. Output ranges from booklets, brochures and pamphlets to direct mail, averaging 36 million impressions annually with a $5 million budget and a staff of 13. The operation also provides delivery and courier services to multiple locations