Actionable Intelligence is in the KPIs of the Beholder

By Elisha Kasinskas – Tracking Key Performance Indicators (KPIs) is critical for helping commercial printers and in-plant print centers become more productive and profitable. The 2020 North American Production Software Investment Outlook by Keypoint Intelligence/InfoTrends offers useful insights about how the information to create KPIs is collected, how KPIs are used by commercial printers and in-plants, and the KPIs that are most important to those organizations.

Keypoint Intelligence reports that the leading business initiatives for in-plants are reducing production costs and improving efficiency. With staffing levels in flux and budgets more closely scrutinized because of the COVID-19 pandemic, this is an opportune time for in-plants to automate information collection to build KPIs.

Actionable Intelligence is in the KPIs of the Beholder

KPIs are quantifiable measures for monitoring business objectives. Owners and managers often use KPIs for specific projects to determine how well an employee or employees are performing. KPIs can also monitor the costs associated with processing print jobs.


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SOURCE Rochester Software Associates

Automating Information Collection Essential to Identify In-plant and Print Shop Key Performance Indicators