By Sam Errigo, Executive Vice President, Konica Minolta – This latest acquisition is exciting because it positions Konica Minolta as a full-service provider to the dealer channel with the extension of FORZA in addition to managed IT services, enterprise content management, voice over IP (VoIP), multi-function devices and industrial print.
Yet beyond our own interests, we see the FORZA piece as a strategic link to activate the consumption-based model that customers are demanding and the dealer channel is building toward, complementing its own Workplace of the Future™ vision.
We believe that customers will consume technology, products and services differently in the future. The market will move to a consumption-based model with bundled invoicing for a multitude of products and services. In order to facilitate the single-invoice concept, a new way of selling, servicing and invoicing is required and FORZA, built on the SAP Business One (SAP B1) platform is the solution for the dealer channel.
Workplace of the Future™
In order to prepare for the Workplace of the Future™, we are investing $25 million to update our SAP architecture to SAP HANA, delivering the required flexibility to support the future demands of a services-led organization. The recent acquisition of MWA Intelligence Inc (MWA) is strategic for both Konica Minolta and the dealer channel as the future of change is already in motion. Here is how it will work: