By Thomas Schneck – One can hardly tell the history of enterprise content management without quickly encountering “content silos” and their crippling impact upon an effective information management strategy.
Much of this is a byproduct of the way in which ECM was introduced during the 1990s and 2000s: individual departments within an organization built solutions upon a specific ECM platform to solve a particular point of process pain. As a result, even organizations committed to a coherent information management strategy ultimately found themselves with multiple (and often inconsistent and incompatible) content repositories.
AIIM reports that 52% of organizations have three or more ECM/DM/RM systems and 22% have five or more systems. More worrisome, most of these silos are isolated.