Capture solution helps insurers provide a connected, digital customer experience
Lexmark recently announced the availability of Lexmark Smart Document Capture for Insurance, a solution that leverages the Lexmark smart multi-function printer (MFP) to help insurers digitize key processes to better serve customers, gain efficiencies and ensure compliance.
“Insurance customers today expect to interact through digital channels that provide a simple, convenient and consistent experience,” said Larry Early, Lexmark global industry director. “Despite progress made, much of the information required for core insurance processes–like applying for new coverage, renewing a policy or filing a claim–is still communicated through paper-based documents. Getting that data into an otherwise digital process can be time consuming, costly and an irritant to customers. We developed Lexmark Smart Document Capture for Insurance to help carriers and agencies overcome this challenge.”