Kingsport, TN – August 7, 2019 —Kingsport Imaging Systems, Inc. announced that it is the only Canon dealership in the nation to receive the Association of Technical Service Professionals (ATSP) National Service Recognition Award from Canon U.S.A., Inc. for the 15th consecutive year.
ATSP offers certifications to service technicians, ensuring the highest level of knowledge and skill for copier maintenance. Kingsport Imaging Systems is the only Canon ATSP-Certified Dealership in the Southeast Region to reach this achievement each year since the award’s inception.
“This award is a testament to the expertise of our technicians and their ability to evolve in the constant progression of the technology field,” stated John Demuth, owner of Kingsport Imaging Systems, “The Kingsport Imaging service team goes through challenging processes to ensure that we are providing the highest level of support to each of our valued clients.”
The ATSP program challenges Canon Authorized Dealership technical support professionals to confirm their skills and knowledge utilized in the support of Canon Office Imaging Products through a series of exams based upon job functions or roles within an organization. The job function-based exams are designed to measure the knowledge and the demonstration of the skills that are required for a support professional against a set of standards for competency and performance. Successful completion of a specific ATSP exam results in Certification of the competencies associated with the specific job function.
Demuth says, “ATSP certified technicians guarantee that the Canon products our clients depend on are serviced by trained professionals who have passed a meticulous examination for proper training and support skills.”
Kingsport Imaging Systems, Inc. is an authorized Canon U.S.A. dealer providing sales and maintenance of Canon Office Imaging Products such as small office, departmental and large enterprise level copiers and wide format printers. The company is locally owned and operated.
SOURCE Kingsport Imaging Systems