Print industry giant Ricoh has been hard at work over the last few months putting together new programs to support their dealers in the face of the Pandemic.
They have also had to change how they interact with their customers as product fairs, conferences and the like have gone away.
In this video, Industry Analysts’ Andy Slawetsky chats with VP Heather Poulin to find out What’s Happenin’ at Ricoh USA.
Heather discusses Ricoh’s INTERACT Conference (held virtually last week) as well as how Ricoh is helping dealers find new revenue streams, particularly in production.
This video is part of an ongoing series of What’s Happenin’ in Person (WHIP) interviews that can be found on industryanalysts.com and on this YouTube channel (IATV).
SOURCE Industry Analysts Inc.