Our product development people are fanatical about print quality—some might say a little TOO fanatical. That is good news for our partners though, because you can rest assured that your customers will be satisfied with their toner, and their cost savings. So, how do our friends in lab coats make sure the products you deliver are top-notch? Here are just three of the ways.
Testing the Limits
I’m guessing your customers don’t work in a lab where the conditions are always perfect for printers, toner, and other supplies. That is why test in a variety of conditions in our three environmental testing chambers. These walk-in chambers can maintain temperatures from 10-110⁰ F, and 15-95% relative humidity. Just in case your customers are in the rain forest or an igloo, they should be good to go.
A Scanning Electron Microscope
Close inspection is one of the ways that we ensure you are delivering OEM-quality results. In our lab we can use a scanning electron microscope to get a 300,000x magnification look at toner particles’ size, shape, distribution, and even chemical composition.
Call the ImageXpert
So, you might be thinking, “Scanning this and atmospheric that are cool and all, but how do the results look?” For that we call on an expert—The ImageXpert. It’s a vision-based image quality measurement system that uses a very powerful software package designed specifically for image analysis. This scanner-based system is capable of measuring many important copy quality characteristics including:
- image density
- background or fogging
- grayscale levels
- resolution
- character quality
The subjectivity of test results is greatly reduced by using this system, as not only does it increase the consistency and accuracy of our measurements, it reduces our testing throughput time. In short, if the ImageXpert gives the copy a thumbs up, we’re pretty sure it will look good to the office manager’s naked eye.
Just in case you’re as fanatical as our product guys, check out this video for more details on our R&D department from our parent company, Katun: http://www.katun.com/why-katun/quality/our-laboratory/
