Xerox is banking on software innovation to revitalise its business, but success will also depend on its ability to shift the cultural mindset of both its employees and partners.
By Louella Fernandes, Quocirca – Xerox revealed ambitious plans to transform its business after its $6.1 billion merger with Fujifilm Holdings was scrapped in May 2018. This may now be up in the air again, following the news on 17 October 2018 that Fujifilm is to mount a legal challenge for breach of contract. John Vistentin was appointed CEO of Xerox in May 2018 which, along with the new COO Steve Bandrowczak, and Mary McHugh, Xerox’s chief delivery officer, gives the company a leadership team with a wealth of expertise from IBM, Lenovo and HPE respectively.
This equips the team to drive a new direction for Xerox that can capitalise on its heritage of technology innovation and push new boundaries in the software and services space – but the path for the planned changes may only be clear if Xerox prevails over Fujifilm in the courts.