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BEI provides not only the solutions for managing cost, but a turn key iDaaS tool to transition you from the outdated meter billing model to imaging Device as a Service. Continue ReadingNon Meter Billing Done Right BEI VIDEO
By Bud Karakey, BEI Services – In a typical month, BEI Services monitors over 800,000 service calls, performed by 14,000+ technicians. One statistic we watch closely is the percentage of Continue ReadingIs your Hold for Parts number above 12%
Most office imaging owners and senior managers have a difficult time answering this question: is your service team efficient? Most dealers feel their team is competent, and their service technicians Continue Reading4 Million Devices and Over 850,000 Service Calls Every Month
Non meter billing is coming, it is no longer IF but WHEN… Are you prepared? @RayStasieczko explains the importance of having the access to the data needed to truly understand Continue ReadingNon Meter Billing is Coming, It is no Longer IF but WHEN
From BEI BEI Services is the industry’s only service analytics driven solution provider. Using our extensive database to create focused solutions that provide a measurable ROI. We know what good Continue ReadingBEI Services Is The Industry’s Only Service Analytics Driven Solution Provider
BEI Services offers the most utilized turnkey, self-funding technician incentive program in the industry that is proven to drive service performance to staggering levels. Our program is unique in that Continue ReadingChange Behavior Habits and Drive Service Performance New Heights
One of the most important aspects of any business is efficient inventory management. Not having enough inventory on hand means you run the risk of compromising service profitability due to Continue ReadingAdvanced Inventory Management Solutions For Imaging Dealers
Most office imaging owners and senior managers have a difficult time answering this question: is your service team efficient? Most dealers feel their team is competent, and their service technicians Continue ReadingIf You Track One Metric For Your Service Team, It Should Be This One
A standard performance measure in the office equipment industry, True First Call Effectiveness (TFCE) is a term that is often misunderstood. BEI Services will clear this up in this video Continue ReadingWhat is True First Call Effectiveness? BEI VIDEO
BEI Services participated in the recent BTA National Conference held in New York City September 19 – 21. The event was held at the Stewart Hotel and BEI was one Continue ReadingBEI On Display at BTA National Conference